Author content with our simple online text editor. Develop from scratch or upload your existing PDFs and Word docs. Choose from our styling and formatting options and customize your document the way you like it. Once your content is ready, you can draft it for peer review or publish it instantly. Create a compelling knowledge management system (KMS) that empowers your operators and customers with the right information.
Empower your teams to work in synergy to create and manage knowledge together. Assign roles such as contributor, editor, administrator, and viewer to different users and groups. Limit site access to only authorized users. Bring your teams together and manage knowledge effortlessly with the best knowledge management software.
Analyze what’s working and what’s not with our robust reporting feature. Get valuable insights into your knowledge base performance. Identify failed searches and get actionable data around popular and poorly rated articles. Find broken links and fix them. A good knowledge management solution makes all of this possible.
Leverage our seamless integration with Google Translate to build content in different languages. Provide multiple language support and cater to a wider audience. Eliminate the language bar and serve customers in a better way with our free knowledge management software.
Create a knowledge base and use contextual help tools to create on-site and task-based help.
Design, create, publish and maintain help files, manuals and documentation using help authoring software.
Collaborate with team members to create public and private wikis. Manage content with advanced authoring options.
Write, edit, and upload content easily. Choose from basic or advanced formatting options to style your content.
Boost collaboration among employees by assigning separate roles to different teams.
Analyze search patterns of employees. Know what they are searching for.
Brand your help site with customized fonts, colors, logos, & more.
Centrally access business knowledge on a cloud-based platform.
Create content in over 60 languages and cater to a global audience.
Everyone should give it a try!
I love ProProfs user experience. The interface is easy to use yet packed with powerful settings.
Director of Technology Initiatives, Touro College
Excellent Customer Service!
ProProfs support is one of the best I have experienced. They truly care about their customers and deliver resolutions fast.
Health Licensing Coordinator, Nebraska Department of Human and Health Services
Knowledge Management Software is used to create an online knowledge base where business knowledge can be created, stored, shared, and managed effectively.
Managing knowledge streamlines business processes, makes information-gathering effortless and reduces support tickets - both internal and external.
A robust knowledge base software is all that’s required to create an effective knowledge management system (KMS). An ideal software should allow easy authoring and publishing of content, multiple-device support, user-friendly interface, and other such features.